Job Details For:

Technical Services Engineer

Summary Details:
Job Title:
Technical Services Engineer
Reference:
J765
Job Type:
Permanent
Sectors/Jobs:
Engineering, Electronics Engineer
Location:
Ashford
Salary:
Negotiable
Date Posted:
Thu 12th Oct 2017, 04:21pm
Full Description:

Working alongside our market leading company we are recruiting for a Technical Services Engineer.

Our client in Kent specialise in supply of mechanical products in the hospitality industry.

To continue strengthening customer support functions the opportunity has arisen for a Technical Services Engineer to assist operations and customers world-wide.

Key Functions will include:

* Providing first line technical support to customers across the entire product range.
* Providing telephone, email, remote connection and on-site support to customer base, requiring world-wide travel, potentially at short notice, providing installation, inspection and sales support services.
* Coordinate, manage and prioritise customer support requests to ensure all are handled professionally and effectively, meeting customers' requirements in-line with company procedures to completion.
* Assisting in production and development activities by identifying issues and suggesting corrective actions.
* Assist in compilation and updating of training and user manual support documentation.

The candidate must have:

* Excellent communication skills, with the ability to communicate technical information to customers with clear spoken and written English.
* Good understanding of SQL databases, preferably with experience of using scripts and management tools, ideally with administration skills.
* Keen interest in and knowledge of PC hardware, networking infrastructures and technologies.
* Basic hands-on mechanical and electronics understanding/troubleshooting skills.
* Prepared to travel world-wide for installations, support, training and sales support, with flexibility regarding work hours.
* Full clean UK driving license and passport.

The ideal candidate will have:-

* 2+ years' experience in a customer support or technical support role
* Documentation writing experience.

For insurance purposes, we can only review applications from candidates over the age of 25 years old.

Normal working hours are Monday-Friday between the hours of 9am and 5.30pm. You will be required to travel the globe at short notice and flexibility is absolutely key for this job.



New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.
Committed to diversity, equality and opportunity for all.
Twitter: @nagforjobs

AddressNew Appointments Group, 1 Central Avenue, Sittingbourne, Kent, ME10 4BX
Address+44 (0)1795 416600
Address+44 (0)1795 428546
Featured

Jobs with NAG

Executive & Technical Role

Product Development Engineer

£23000 - £34000 per annum
Permanent
Dartford

Are you a Product Development Engineer looking to take you caree...

Executive & Technical Role

Social Worker - Children & Families

Dependant on experience
Permanent
Ramsgate

We are currently looking to recruit a full time Social Worker fo...

Executive & Technical Role

Production Assembly Foreman

Negotiable
Permanent
Broadstairs

A Foreman is required to join a leading name within manufacturin...

Executive & Technical Role

Administrator - NHS - Maidstone

£8.01 per hour
Temporary/Contract
Maidstone

Based in the Maidstone area, we are looking for an experienced N...

Executive & Technical Role

Lead Product Development Engineer

£37000 - £46500 per annum
Permanent
Dartford

Are you a Product Development Engineer looking to take you caree...

Executive & Technical Role

Evening Customer Services Advisor 4pm -9pm

£12000 - £12500 per annum + Pro rate holidays and bonus
Permanent
Rochester

Are you an experienced Customer Service Advisor seeking to join...

Executive & Technical Role

Precision Assembly Technician

£23000 - £26936 per annum
Permanent
Edenbridge

Do you have your career firmly in your sights?Are you skilled in...

Executive & Technical Role

Web Content Specialist

Negotiable
Permanent
Dover

Applying for jobs can be tedious and time consuming. Adverts loo...

Executive & Technical Role

Assistant Quantity Surveyor

£25000 per annum
Permanent
Medway

We are looking for a young, ambitious, career motivated Assistan...

Executive & Technical Role

Senior Tax Professional

Negotiable
Permanent
Canterbury

A leading practice in Canterbury is looking for a tax profession...

Executive & Technical Role

Quality Compliance Officer

DOE + Pension, Healthcare
Permanent
Whitstable

We are looking for a Quality Compliance Officer for a well-estab...

Executive & Technical Role

Customer Services Advisor Full Time Days

£17942 - £18442 per annum + enhanced holidays and bonus scheme
Permanent
Rochester

Are you an experienced Customer Service Agent seeking to join an...

Executive & Technical Role

Project Manager FTC

£0.00 per annum
Temporary/Contract
Ashford

We are looking for a Project Manager with a marketing or busines...

Executive & Technical Role

Assembly Operatives - Medway

Minimum Wage Age Related
Temporary/Contract
Gillingham

We have an urgent requirement for individuals looking to get int...

Executive & Technical Role

CAD Operator

Negotiable
Temporary/Contract
Folkestone

A CAD Operator is required to join a true employer of choice in...

Executive & Technical Role

Production Manager - Manufacturing

Negotiable
Permanent
Dover

Are you an experienced Production Manager?Do you have working kn...

Executive & Technical Role

Cleaner

£7.20 - £7.50 per hour + Minimum Wage Age Related
Temporary/Contract
Ramsgate

New Appointments Group are recruiting for a Cleaner to start wor...

Executive & Technical Role

Stores Person / Delivery Driver

Neg DOE - 8 wks holiday, pension, hth/care
Permanent
Ramsgate

A Stores Person / Delivery Driver is required for our prestigiou...

Executive & Technical Role

Marketing Manager

Negotiable
Permanent
Canterbury

A Marketing Manager is required to join a growing organisation b...

Executive & Technical Role

Payroll Clerk

£9 - £10 per hour
Temporary/Contract
Maidstone

Are you available for an immediate start with Payroll experience...

We noticed you started (but didn't complete) an application for the following job: Technical Services Engineer (Ref: J765).

You can apply for this job now by filling out the form below:

First Name:*
Last Name:*
Email Address:*
Home Telephone:
Mobile Telephone:
Your CV:*
Additional Notes/Comments:

Please Note: This Quick Application Form is not hosted on an encrypted connection. To submit your details securely, please Complete a Full Application.